Many have wondered just what the attraction is between Retex and SampleSecure. Retex’s goal is to bring you the lowest possible prices on the most widely used technology and services. For quite some time Retex has searched for a provider of Retail Marketing Support Services in order to bring you the Mystery Shopping, Merchandising, Sampling, Demo and Event services that your business depends upon to grow.

SampleSecure’s network of providers brings you the same service as the national firms that you may have heard of or even worked with. In fact, many of SampleSecure’s EMAs have worked in conjunction with these same firms. The difference, however, is the personal attention, individualized program development, higher quality, and lower prices that you receive. As a valued Retex member, you have free access to the SampleSecure online ordering and program management system and can order these services at cost.

Have you struggled to find affordable in-store labor, accountability, and the quality that you deserve? With SampleSecure you receive innovative, award-winning technology, years of experience in the field, accountability, and guaranteed in-store labor. SampleSecure’s online ordering and program management system, winner of the 2009 Fast Pitch Best New Technology Award, functions much like an MLS for real estate, allowing clients the freedom to view SampleSecure’s inventory of available labor units and choose a provider. It is important to note that most national firms will subcontract a Retail Marketing Service order multiple times before the local labor service provider actually receives it. In many cases, the order is broken up and subcontracted to multiple firms. For example, one firm may handle half the locations while another handles the rest, and yet another firm handles the scheduling while still another handles the editing, or reporting. Normally, the client isn’t even aware of this. This standard practice is not permitted at SampleSecure for many obvious reasons. When you subcontract an order, you are introducing multiple possibilities for error and depleting the client’s service budget, resulting in decreased labor quality at the store level.

Ten years ago there were travel agencies in every shopping mall, but it was soon discovered that these services could be provided online with greater efficiency and reduced cost. In this respect, SampleSecure does for the Retail Marketing Support Services Industry what Priceline has done for the travel industry. Furthermore, by eliminating hidden profit centers, increasing accountability, refunding ancillary overages back to the client, and eliminating the sometimes endless string of middlemen and repeat order takers, SampleSecure places control back in the hands of the client and local service provider, where it belongs. When you place an order using SampleSecure’s online ordering and program management system, you have the choice of a local labor service provider. You can also monitor your project every step of the way. This award-winning technology allows for concurrent, real-time monitoring of all involved parties, from the client to the supplier and local labor service provider. In the event that a project is not where it is supposed to be by a certain time or date, an escalation alert is sounded, identifying exactly where the issue is and putting the program back on track in a timely manner. This eliminates the, “Not me, not my department” syndrome and promotes accountability. In fact, accountability is demanded at SampleSecure. We’ve all heard the horror stories of product for sampling events not arriving on time or to the appropriate location. We’ve all seen empty demonstration tables and observed less than acceptable labor at the store level. These days are over. It should not be this difficult to obtain the services you need with the quality you deserve. SampleSecure guarantees in-store labor through the innovative technology of Voice Prism, available exclusively at SampleSecure. Voice Prism is the same technology utilized at the 2008 Olympics to identify athletes who were using prohibited substances. In fact, this technology identified those that even the traditional lie detector test missed. You no longer need to wonder if a mystery shopping assignment was performed according to guidelines or if a demonstrator arrived on time or left at any point during the event. Voice Prism eliminates the need for those questions by asking them for you.

So you see, the marriage between Retex and SampleSecure truly was a match made in retail technology heaven. When it comes to low prices, increased accountability, the removal of hidden profit centers, and high quality, guaranteed in-store labor, “We do!”

Do you? If so, contact Member Care for additional information.

Special thanks to Kelly Truelove, President of Integrity Consultants, for providing this article. Integrity Consultants provides Mystery Shopping and Market Research Services to clients in all industries, developing a multi-use tool and assisting clients to identify areas of concern related to Loss Prevention, Quality Assurance, Regulatory Compliance, and Customer Service with Individualized Program Development. “Exceeding the needs of Business with the Excellence that Defines Integrity Consultants.”